EZER TECH / BUYING & RETURNS
The details before the decision.
Here’s how inquiries work at Ezer TECH, and what to confirm before purchasing a pre-owned MacBook.
Updated September 14, 2026
Exploring models and availability
The MacBook model guides on this website illustrate model families. They are not offers for specific devices and do not indicate live stock. Product illustrations are not photographs of actual inventory. If an individual device is listed, availability still needs to be confirmed directly.
Your inquiry is a conversation
Contacting us does not place an order, take a payment, or reserve a device. A reservation is effective only after Ezer TECH explicitly confirms it with you. This website does not offer online checkout.
Before you pay
Ask us to confirm these details for the exact device you’re considering:
- Model, year, processor, memory, storage, and software compatibility.
- Actual photos, cosmetic condition, battery details, and known faults or repairs.
- Included accessories and the total price, including applicable taxes and any delivery charges.
- Available payment methods, handoff arrangements, and any shipping terms.
- The written return and warranty terms that apply to your purchase.
Returns and warranty
Ezer TECH has not published a standard return window or warranty duration on this website. Please obtain the applicable written terms before paying, including eligibility, the claim process, any exclusions, and responsibility for return shipping.
For help with a device you purchased from us, email info@ezertech.shop with your purchase reference and a description of the issue. Please contact us to confirm instructions before sending a device back. Nothing on this page limits rights that apply under law.
Pickup, delivery, and payments
We are based in California. Confirm a pickup location and time with us before traveling. If you need shipping, ask whether it is available for your order and confirm the cost and timing. Do not include card numbers or other payment credentials in an inquiry.
An independent business
Ezer TECH sells pre-owned MacBooks independently. We are not affiliated with or endorsed by Apple Inc. References to Apple and MacBook identify the products; they do not indicate Apple certification or an Apple warranty.
Questions are welcome
Contact info@ezertech.shop for product details or questions about a purchase.